PRIVACY POLICY

1.1. This Privacy Policy (hereinafter referred to as the Policy) defines the procedure for processing and protecting personal data of users of the website [website address] (hereinafter referred to as the Website).

1.2. The personal data operator is [Auto service name / Individual entrepreneur name], TIN [specify], PSRN [specify] (hereinafter referred to as the Operator).

1.3. The Policy has been developed in accordance with Federal Law No. 152-FZ of July 27, 2006 "On Personal Data".

1.4. This Policy does not constitute a public offer.

2.1. The Operator processes the following personal data:

• Name (if provided by the user in the form);
• Phone number (if provided by the user in the form);
• IP address (collected automatically when visiting the Website).

2.2. The Operator does not collect passport data, email addresses, geolocation data, or any other personal data not specified in clause 2.1.

3.1. Personal data is processed for the following purposes:

• Processing requests for service appointments, consultations, or repairs;
• Providing feedback to the user regarding their request;
• Website traffic analytics (Google Analytics).

4.1. Personal data is not transferred to third parties, except in cases provided by the legislation of the Russian Federation.

4.2. IP addresses are transferred to Google Analytics in anonymized form exclusively for the purposes of statistical analysis of Website traffic.

5.1. Personal data is stored for 1 (one) year from the date of the last request or until consent for processing is withdrawn.

5.2. After the expiration of the storage period, personal data is deleted or anonymized.

6.1. The user has the right to:

• Obtain information about their personal data;
• Request correction of inaccurate data;
• Request deletion of personal data;
• Withdraw consent for the processing of personal data.

6.2. To exercise these rights, send a request to the Operator using the contacts specified in clause 7.

7.1. To contact the Operator, use:

• Address: [specify address]
• Phone: [specify phone]
• Business hours: [specify hours]

8.1. Consent for the processing of personal data is provided by the user by filling out the form on the Website and clicking the "Submit" / "Book" button.

8.2. The Operator takes necessary organizational and technical measures to protect personal data from unauthorized access, destruction, modification, blocking, and other unlawful actions.

8.3. The Operator reserves the right to make changes to the Policy. The new version comes into effect from the moment of its publication on the Website.

8.4. The current version of the Policy is always available at: [policy page address].

8.5. Last updated: 3/15/2026.